MillSaps

Redefining What's Possible

Help Center

Find answers to your questions and get the support you need. Browse our comprehensive FAQ section or contact our team directly.

Help Center

Frequently Asked Questions

Answers about MillSaps products like VIDDLE, TapEats, AutonomX, Summit Sphere and more.

Which MillSaps products are available today?

VIDDLE is publicly available. TapEats and AutonomX are in active development, while Summit Sphere and Lumino are in planning. Other initiatives like Spacium, TapDrive, EON ID, CORIA, and OptiPark are coming soon. See the full list on our What We Build page.

How do I get access or sign up for a product?

For VIDDLE, follow the instructions on the product page to download and start using the app. For products in development (like TapEats, AutonomX, Summit Sphere), join the waitlist or request early access from the respective product pages under What We Build. If you need help, email help@millsapscorp.com.

Do you offer pilots or partnerships for businesses?

Yes. We run limited pilots for solutions like TapEats, AutonomX, and Summit Sphere. Share your use case and timeline via help@millsapscorp.com (subject: Pilot Inquiry), and our team will follow up.

How is pricing structured?

Pricing varies by product and stage. Public apps like VIDDLE may offer free tiers with optional upgrades. Pilot and enterprise solutions (e.g., TapEats, AutonomX, Summit Sphere) are quoted based on scope, usage, and integration needs. Contact us at help@millsapscorp.com for a tailored quote.

What integrations and platforms do you support?

Support varies by product. Examples: VIDDLE targets iOS/Android; TapEats works with QR-based menus and web dashboards; AutonomX is designed to interface with fleet data sources; Summit Sphere focuses on event workflows and calendar sync. If you have a specific integration in mind, reach out via help@millsapscorp.com.

Where can I find product roadmaps and release updates?

We publish high-level updates on What We Build and share announcements on our News page. Follow those pages for the latest timelines and milestones.

How do you handle data privacy and security?

We take privacy and safety seriously across all products. Review our Privacy, Terms, and Safety Center for details on data handling, consent, and user protections.

How can I report a bug or request a feature?

Email us at help@millsapscorp.com with a clear subject (e.g., “Bug: VIDDLE playback issue” or “Feature: TapEats table QR analytics”). Include steps to reproduce, screenshots, and your environment if applicable.

Business Information

Our office hours, contact information, and important business details.

Contact Information

Phone Support

+372 (557) 2866

Available during business hours

Email Support

help@millsapscorp.com

Response within 24-72 hours

Headquarters

Haarju maakond, Valge tn 13
Tallinn, 10001
Estonia

Business Hours

Customer Support

Monday - Friday: 8:00 AM - 8:00 PM UTC

Saturday: 11:00 AM - 4:00 PM UTC

Sunday: 12:00 PM - 1:00 PM UTC

Holiday Schedule

We observe major European holidays with limited support availability. Check our status page for current updates.

Emergency Support: For critical security issues, our emergency line is available 24/7 at +372 (557) 2866

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Email Support

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